I completed my purchase but didn’t receive my download email. What should I do?

I completed my purchase but didn’t receive my download email. What should I do?

Technology can occasionally be finicky! If you don’t see your email within 5 to 10 minutes, please try the following steps:

Check your Spam/Junk and Promotions folders. Automated digital delivery emails are frequently filtered by email providers (especially Gmail and Yahoo).
Search your inbox for the product phrases such as “THINK+CREATE+EXPLORE” or DesignCode Studios.
Verify your email address. Double-check that there wasn’t a typo in your email address during checkout.

Still can’t find it? Don’t stress! Simply submit a ticket to our support team with your name and order details, and a real human from our team work with you to get the files.